Course Overview

The fast changing customer requirements on quality demand more sophisticated measurement and analysis tools and techniques as an extra edge to guarantee success in highly competitive market. Achieving the intended quality level requires identification, measurement and control of all causes of variation in any process. Statistical quality control is the most popular tool used for such purpose.

Course objectives

This course is designed to provide such tools and techniques assisting the manufacturing and service industries to measure and analyze their process performance and product or service conformity and introduce continual improvement.

Course Contents

Fundamentals of Statistics

History of Quality Control

Concepts of statistical quality control (SQC)

Inspection and Acceptance Sampling

The statistical process control and its tools

  • Control charts
  • Process capability
  • Pareto diagram
  • Cause and effect diagram
  • Histogram, etc

Examination

Target groups

All personnel directly involved in monitoring, measurement, analysis and improvement of process capability and product or service conformity.

Course duration

The course duration is 5 days that includes class room presentations, practical group exercises, , and examination.

Training Schedule

Please click here for the schedule. For those clients who need an in house training the trainings will be conducted on the agreed schedules between us and the client.