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AJB Institute of Quality Management is a partner of the business society, government, non-government organizations, and donors with the objective of assisting and provision of various technical services and solutions that cover the activities of training and consulting on implementing best practices, business improvement methodologies, and business excellence tools, providing companies with material inputs and exploring market opportunities for their products.

Management and Staff

AJB Institute of Quality Management is managed by a well experienced expert with over 25 years of experience in training, consulting and auditing, standardization and education. AJB Institute of Quality Management has competent and experienced professional staffs over 24 years of experience in consulting and training on Proven Management Systems (QMS, TQM, EMS, and FSMS etc), business improvement tools, project management and other internationally recognized best practices.

Our associates include national and international experts who are known for their in-depth knowledge, technical expertise, innovative approaches and techniques, extensive experience, insightful analysis, and problem solving skills. Additionally, we collaborates with reputable international and/or national consulting firms whenever necessary.


The mission of IQM is to assist manufacturing and service industries to be competitive in the world market through providing dependable and competitive training and consulting services on application of proven management systems and practices, and providing companies with material inputs and exploring market opportunities for their products.


The vision of IQM is to be the leading and credible training, consulting, trading and conformity assessing firm in the African continent.

Quality Policy

The top management of AJB Institute of Quality Management has established and committed itself to the following quality policy.

The top management of AJB Institute of Quality Management is committed to provide quality training and consultancy services that meet customers’ and regulatory requirements through implementation of effective quality management systems based on ISO 9001.

We are committed to continually improve the effectiveness of our quality management systems to continuously meet and exceed our customers’ needs and expectations and enhance their satisfaction.

Our services shall be competitive, economical and provided in an ethical and impartial manner all the time through teamwork. Our staff shall be competent on the basis of education, training and experience to meet the dynamic customer needs.

Office, Staff and Associates

AJB Institute of Quality Management`s office is located in the commercial section of Addis Ababa on Haile G/Sillasse Avenue IPS Building 2nd floor. We have more than 7 permanent staff, out of which 5 are professionals and the two are support staff. In addition to the permanent staff, we often operates by pooling the knowledge and experience of qualified professional associates that come from various educational backgrounds and work experience.

The disciplines of our associates range from Natural & Social Sciences to Management, Management system auditing, Economics and Information Technology.  Majority of our staff and associates have post-graduate and advanced degrees in their fields of expertise.  Many of the teams deployed are multi- sectorial and are regularly led by a senior professional with extensive experience and a thorough understanding of the cultural, social and political framework of the project environment. AJB Institute of Quality Management has a professional capacity for communication, marketing and diffusion of its outputs and project ideas. Regarding technical issues we work in partnership with reputable national and international companies. (e.g. For the installation commissioning and maintenance of the European passengers lift of which we are an agent we work with SIGMA ELECTRIC PLC).

Last Updated on Monday, 05 August 2013 12:20

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